Payment Policy
At Cerlora Perth, we offer a range of secure payment options.
Please note that available methods may vary depending on your location. Customers are responsible for checking which options are supported in their region.
1. Accepted Payment Methods
Commonly available payment methods include:
- Credit Card (Visa, Mastercard, Maestro)
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- USDC
Certain payment options may not be available in all countries.
2. Secure Payments
All payments are processed through a secure SSL-encrypted connection.
Cerlora Perth does not store or access your payment information at any time.
3. Payment Processing
Orders are only processed once the payment has been successfully completed.
If a payment fails or remains pending, the order will not be fulfilled until confirmation is received.
4. Refunds
If you are eligible for a refund — for example, following an approved return — the refund will be issued within 14 days of receiving the returned item.
Refunds are processed using the same payment method used for the original purchase.
5. Payment Enquiries
For any questions regarding payments, please contact us at:
Customer Service Hours:
-
Monday to Friday — 9:00am to 5:00pm
-
Saturday & Sunday — 10:00am to 4:00pm